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Customer experience (CX) refers to how a business engages with its customers at every point of their buying journey from marketing to sales to customer service and everywhere in between. In large part, it's the sum total of all interactions a customer has with your brand. Request a demo.

There are new games popping up virtually every day and one of the biggest differentiators is the customer experience (CX) they offer. Companies that want to make an impact, retain their audience, and launch new products have to service their customers.